Quality Assurance Social Worker - Stoke-on-Trent City Council - Stoke-on-Trent & Remote/Flexible Working - Salary c£40,876 - £43,857


We will be hosting two webinar sessions about the opportunities at Stoke, please register on the links below:

Tuesday 4th May 2021

Join from a PC, Mac, iPad, iPhone or Android device:

   Please click this URL to join. https://odgersberndtson.zoom.us/j/94661908559?pwd=a2hkR1QrZkI4NHRNMzR1RDIvdGgvZz09

   Passcode: 860997

Thursday 6th May 2021

Join from a PC, Mac, iPad, iPhone or Android device:

   Please click this URL to join. https://odgersberndtson.zoom.us/s/94192552283?pwd=azZtdG1hYUIxM0xBTk9RY1IwZ1hvQT09

   Passcode: 581689

The Company

Stoke-on-Trent is a city on the up - a city with many positives that is changing for the better. Investment, innovative thinking, and significant improvements in areas such as social care, housing and education have led to a renewed sense of confidence and ambition.

We have been confirmed as the best area in the country for economic growth, we have been named as one of the most cultural places to live by the Sunday Times and we’re one of the greenest cities in the country with acres of green open spaces and parks.

Our team are passionate, ambitious, and excited about shaping a positive future in Stoke-on-Trent with children at its centre. We have a new city director and a new director for children and family services who both bring additional emphasis to our strong vision for the future.

We are open about the challenges we face, and the improvement journey we are on. As in any city, there will be tough challenges and difficult decisions to make. With this comes the opportunity to make a real and positive impact and drive through genuine change.

Children are our number one priority, and we want every child to thrive and to be reaching their full potential. We also want Stoke to be the best place for a social worker, where you can focus on working with children and families to deliver positive outcomes.

We are investing in a new learning and development programme; ensuring that you have access to high-quality learning, development opportunities and support, whichever stage of your career you are. We are currently embedding the Restorative and Relational model into our practice, and all practitioners will be fully trained in this proactive strength-based approach when joining the local authority.

At Stoke-on-Trent there is a lot to be done but we are committed, confident and capable. We are keen to use your views, ideas, and expertise to help us to get better. This presents hugely unique opportunities for personal and professional development.

If you are looking for a challenging, diverse, and rewarding role, one where you will be supported every step of the way, then Stoke-on-Trent City Council could be the place for you.

The Role

We are looking for dedicated, passionate, and enthusiastic Senior Social Workers, with proven experience and confidence in their ability to review what good practice looks like, to join our Children’s Safeguarding and Quality Assurance Team. This role is a great steppingstone for qualified social workers wishing to move up the career ladder and into a managerial position.

  • Undertake casefile audits across Children’s Services to monitor the quality of social work practice, identifying good practice and areas for improvement. Ability to work independently and with a range of internal and external stakeholders.
  • Contribute to the Team’s policy development e.g., Case File Audit Framework, Team Plan etc.
  • Undertake initial scoping and information sharing reviews on cases being considered for a child safeguarding practice review due to a child death or serious injury/abuse.
  • Develop auditing tools and questionnaires for specific service areas to ensure these meet the requirements of the agreed audit.
  • Analyse findings from audits and complete an audit report for the Service Manager, highlighting strengths and areas of vulnerabilities.
  • Provide support and deputise as required for the Service Manager.
  • Work with Services within Children’s Services in embedding audit as part of a Quality Assurance system e.g., providing training and feedback to managers on the quality of audits.
  • Support and sustain a customer service culture and demonstrate personal accountability for performance and excellence in service delivery.

The Candidate

Suitable candidates will possess the following knowledge, qualifications, and experience:

  • Social Work qualification – Social Work degree, DipSW, CQSW, CSS or equivalent.
  • Social Work registration and re-registration requirements.
  • Substantial knowledge of children’s social work legislation, regulations, and quality standards.
  • Excellent understanding of what good social work practice looks like and how to measure the impact on improving outcomes.
  • Understanding of audit methodologies and current development in theory and practice.
  • Substantial relevant experience of working in a Local Authority, Education, Children’s Services or other relevant setting.
  • Considerable supervisory experience within a service area of a diverse workforce to support excellence in service delivery and good outcomes for children.
  • Evidence of updating policy and procedures.
  • Highly developed negotiation and persuasive skills.
  • Ability to fulfil all spoken aspects of the role with confidence through the medium of English.


For an informal and confidential discussion, please speak with our advisors at Berwick Talent Solutions.

Eve Bonniface

DL: 0207 529 6358

E: Eve.Bonniface@berwicktalentsolutions.com

Lesley Payne

DL: 0207 529 3099

E: Lesley.Payne@berwicktalentsolutions.com

In order to proceed with your application, please either:

Click 'Add to list' if you would like to look at other roles before starting to apply.
Click 'Apply Now' if you are ready to start now.

You are currently offline. Some pages or content may fail to load.